Applies to: Users, Clients, Partners, and all individuals interacting with the services, websites, and systems of Korusun Traders (SMC Pvt Ltd) (hereinafter, the “Company”, “we”, “us”, or “our”).
1. Introduction
1.1. This Privacy Policy explains how Korusun Traders collects, uses, stores, and protects personal data in accordance with applicable data protection laws in Pakistan, the United Arab Emirates (UAE), and international best practices including GDPR where applicable.
1.2. We act as a data controller and, where applicable, a data processor in providing payment gateway services, software integrations, fraud detection, AML compliance, and platform support to our Clients and their users.
1.3. We are committed to safeguarding personal data and upholding principles of transparency, accountability, and security in all our operations.
2. Scope and Applicability
2.1. This Privacy Policy applies to all personal data collected and processed by Korusun Traders through our website (including Korusun Traders), APIs, mobile platforms, support channels, or other touchpoints.
2.2. This Policy covers the following categories of individuals:
- (a) Clients and their representatives
- (b) End-users of our payment services
- (c) Website visitors
- (d) Business partners and affiliates
- (e) Job applicants
- (f) Any individual interacting with our systems
3. Types of Data Collected
3.1. We may collect and process:
- Identity Data: full name, date of birth, ID numbers, documents
- Contact Data: email, phone, addresses
- Account Data: login details, metadata
- Transaction Data: bank info, transaction history, payment methods
- Compliance Data: KYC/AML documentation, PEP status
- Technical Data: IP address, browser info, geolocation, device IDs
- Communication Data: call recordings, support logs
- Employment Data: CVs, qualifications, references
3.2. We do not intentionally collect sensitive personal data unless required by law or with your explicit consent.
4. Legal Basis for Processing
We process data based on:
- Consent – when you have given permission
- Contract – to fulfill service agreements
- Legal obligation – for compliance with AML, tax, and financial laws
- Legitimate interest – for fraud prevention, service enhancement, analytics
- Public interest – for legal reporting or investigations
5. Purpose of Processing
We use personal data to:
- Provide and manage payment services
- Verify identities (KYC/AML compliance)
- Process and settle transactions
- Monitor and prevent fraud or suspicious activities
- Improve our website and services
- Fulfill legal and regulatory duties
- Handle support and communications
- Recruit and manage employees
6. Data Sharing and Recipients
Your data may be shared with:
- Service providers (e.g., cloud, KYC/AML tools)
- Financial institutions
- Regulatory bodies and law enforcement
- Legal and professional advisors
- Business partners under confidentiality terms
7. International Transfers
If data is transferred internationally (including to the EU or other regions), we ensure legal safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Local law compliance in Pakistan and the UAE
- Contractual protections and secure channels
8. Data Retention
We retain data:
- For five (5) years from the end of the business relationship
- Longer if required by regulatory authorities or investigations
- After expiry, data will be securely deleted or anonymized
9. Data Subject Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent at any time
- Object to or restrict certain processing
- File a complaint with a data authority
- Data portability (where applicable)
You can exercise these rights by contacting us at korusuntraders@gmail.com
10. Data Security
We implement strong security measures including:
- Encryption
- Two-factor authentication
- Access controls
- Intrusion detection
- Regular audits and vulnerability testing
We will notify authorities and affected individuals if a data breach occurs, as required by law.
11. Cookies and Tracking
Our website uses cookies for:
- Site functionality
- Analytics
- User personalization
- Advertising
You may manage cookie preferences through our Cookie Settings Panel.
12. Changes to this Policy
We may update this Policy from time to time. Significant changes will be posted on our website. Continued use of our services constitutes acceptance of any updates.
13. Contact Information
Data Protection Contact:
Korusun Traders (SMC Pvt Ltd)
Email: korusuntraders@gmail.com
Website: https://korusuntradersprivate.ltd/
This Privacy Policy is published in English. Translations may be provided; however, the English version shall prevail in case of discrepancies.